Terms & Conditions

1. Introduction

Welcome to Rajasthan Taxi Service. These Terms & Conditions govern your access to and use of https://rajasthantaxiservice.online/ and your enquiries, reservations, and bookings for taxi, cab rental, airport transfer, sightseeing, outstation travel, and tour package services.

By accessing our website, submitting a booking enquiry, or booking a service, you agree to these Terms & Conditions to the extent applicable to your use of our services.

If you do not agree with these terms, please discontinue using the website.

2. About Our Services

Rajasthan Taxi Service provides information and booking assistance for taxi and travel services, including:

Local taxi services in Jaipur.
Airport pickup and drop-off services.
Local sightseeing and city tours.
Outstation and intercity taxi services.
Rajasthan tour packages and selected travel itineraries.
Vehicle options, including Maruti Ertiga, Toyota Innova, Toyota Innova Crysta, and Toyota Etios, subject to availability.

Service availability, vehicle allocation, routes, schedules, and tour arrangements depend on the details confirmed at the time of booking.

Information displayed on the website is provided for general guidance and may be updated when necessary.

3. Booking and Confirmation

Customers may contact us through the communication channels provided on the website to enquire about or request a booking.

A booking request is not necessarily a confirmed reservation. A booking will be considered confirmed only after the relevant details have been communicated and accepted by the service provider.

Depending on the booking, the following details may need to be agreed upon:

Travel date and pickup time.
Pickup and drop-off locations.
Destination and itinerary.
Vehicle category and availability.
Fare, included services, and additional charges.
Applicable advance payment and payment arrangements.
Any special travel requirements.

Customers are responsible for reviewing the booking details before confirming their journey.

4. Pricing and Payments

Taxi fares and tour prices may depend on the route, distance, duration, vehicle category, travel dates, itinerary, and other agreed service requirements.

The applicable fare and payment terms should be confirmed with the service provider before the booking is finalized.

Additional charges may apply where agreed or applicable, including tolls, parking, state or entry taxes, driver allowances, waiting time, extra kilometres, additional hours, or itinerary changes. The applicable inclusions and exclusions should be clarified before the journey.

Any displayed starting price is indicative unless expressly confirmed as the final price for your specific booking.

Customers should use only the payment methods and payment instructions communicated through the authorized booking channel.

5. Cancellation, Rescheduling, and Refunds

Cancellation, rescheduling, and refund conditions may vary depending on the vehicle, route, tour package, booking stage, and payment arrangements.

Customers should confirm the applicable cancellation and refund terms before making a booking or payment.

Requests to cancel or reschedule should be communicated as early as reasonably possible. Changes are subject to availability and acceptance by the service provider.

Any refund, where applicable, will be handled according to the cancellation terms agreed for the relevant booking and applicable law.

No specific refund amount or processing period is guaranteed by these general Terms & Conditions unless it has been separately communicated and agreed upon.

6. Customer Responsibilities

Customers are expected to:

Provide accurate contact details and travel information.
Be present at the agreed pickup location at the confirmed time.
Inform the service provider promptly of any changes to the itinerary or pickup details.
Treat drivers, staff, and other service personnel respectfully.
Comply with applicable laws, safety instructions, and vehicle rules.
Avoid carrying prohibited or illegal items in the vehicle.
Pay the agreed fare and applicable additional charges.
Ensure that children and other passengers are appropriately supervised during the journey.

Customers may be responsible for additional costs arising from inaccurate information, unapproved itinerary changes, unreasonable delays, or other circumstances attributable to them, where applicable and lawfully chargeable.

7. Vehicle Availability and Substitution

All vehicles are subject to availability, maintenance requirements, and operational conditions.

Although we make reasonable efforts to provide the requested vehicle category, circumstances may require a change in vehicle or travel arrangements.

Any material change to the confirmed vehicle category or agreed booking arrangements should be communicated to the customer. Where the change affects the agreed price or essential service terms, the revised arrangement should be agreed upon before proceeding, subject to applicable law.

8. Pickup Times, Delays, and Itinerary Changes

We aim to coordinate pickups and journeys according to the confirmed schedule. However, delays may occur due to traffic, road conditions, weather, vehicle issues, government restrictions, or other circumstances beyond reasonable control.

Customers should allow sufficient time for airport transfers, railway station pickups, sightseeing, and other time-sensitive travel.

Changes to pickup points, destinations, routes, or journey duration may affect the fare and are subject to availability and agreement.

9. Safety and Passenger Conduct

Passenger safety is important to Rajasthan Taxi Service. Customers must follow applicable traffic laws and reasonable safety instructions during the journey.

Passengers must not engage in unlawful, abusive, dangerous, or disruptive behaviour. Smoking, alcohol consumption, damage to the vehicle, or other restricted conduct may be prohibited by the applicable service rules or law.

Drivers may refuse or discontinue a journey where reasonably necessary to address a serious safety concern or unlawful conduct, subject to applicable law and the circumstances of the booking.

Passengers should take reasonable care of their personal belongings. Any lost property should be reported promptly through the available contact channels.

10. Website Information and Accuracy

We make reasonable efforts to keep the website information useful and up to date. However, descriptions, photographs, vehicle details, tour itineraries, availability, prices, and other information may change.

Website content should not be treated as a guarantee of availability or as a final quotation unless specifically confirmed for your booking.

If you identify an error or inconsistency in the information displayed, please contact us for clarification before relying on it.

11. Third-Party Services and External Links

Our website may link to third-party platforms or services, including messaging applications and other external websites, to facilitate communication or provide additional information.

Those third-party services are governed by their own terms and policies. We do not control external websites and are not responsible for their content, availability, or privacy practices.

Where another service provider is involved in fulfilling a booking, the relevant arrangements and responsibilities will depend on the confirmed booking and applicable law.

12. Limitation of Liability

To the extent permitted by applicable law, Rajasthan Taxi Service will not be responsible for indirect or consequential losses arising from the use of the website or service interruptions caused by circumstances beyond reasonable control.

We do not guarantee uninterrupted website availability, error-free content, or that every requested service will always be available.

Nothing in these Terms & Conditions excludes or limits any liability that cannot lawfully be excluded or limited, including rights or remedies available to consumers under applicable law.

Any responsibility relating to a specific booking will be assessed in light of the confirmed arrangements, the circumstances of the incident, and applicable legal requirements.

13. Force Majeure

We will not be considered in breach of these terms solely because performance is delayed or prevented by circumstances beyond reasonable control, including severe weather, natural disasters, road closures, government restrictions, strikes, public emergencies, or major transport disruptions.

Where such circumstances affect a confirmed booking, we will make reasonable efforts to communicate the situation and discuss available alternatives, subject to availability and applicable law.

14. Intellectual Property

Unless otherwise stated, the website’s text, design elements, branding, graphics, and other original content are owned by or used with permission by the relevant rights holders.

You may access and use the website for personal, non-commercial purposes. You must not reproduce, republish, distribute, or commercially exploit protected website content without appropriate authorization, except where permitted by law.

Third-party names, logos, and trademarks remain the property of their respective owners.

15. Privacy

Your use of our website may involve the collection and processing of personal information as described in our Privacy Policy.

Please review the Privacy Policy to understand how personal information may be collected, used, stored, and shared.

16. Changes to These Terms

We may revise these Terms & Conditions from time to time to reflect changes in our services, website operations, or applicable legal requirements.

Updated terms will be published on this page with a revised effective date. Your continued use of the website after an update constitutes acceptance only to the extent recognized under applicable law.

Any booking already confirmed may remain subject to the specific terms agreed for that booking and any applicable legal requirements.

17. Governing Law and Disputes

These Terms & Conditions are governed by the applicable laws of India.

Any dispute arising from the use of this website or our services will be addressed in accordance with applicable Indian law and the jurisdiction of the competent courts, subject to mandatory consumer protections and other applicable legal requirements.

Customers may also pursue any remedies available to them under applicable consumer protection laws.

18. Contact Information

For questions about these Terms & Conditions, taxi bookings, tour packages, pricing, or cancellation arrangements, please contact Rajasthan Taxi Service through the contact details or communication options published on our website.

Website: www.rajasthantaxiservice.online

Business Name: Rajasthan Taxi Service

Please confirm all important booking details, including fare, payment arrangements, cancellation terms, and itinerary, before finalizing your reservation.